Privacy Policy
At Glamstom.com ("we", "our", or "us"), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop at Glamstom.
1. What Personal Data We Collect
We collect the following information when you browse, place an order, or contact us:
- Identity Data: Full name, gender, date of birth (optional)
- Contact Data: Email address, mobile number, billing/shipping address
- Payment Data: Card details via secure payment gateway (we do not store card info)
- Order History: Product purchases, shipping status
- Technical Data: IP address, browser type, device information
- Marketing Data: Preferences for receiving emails, WhatsApp messages, or SMS offers
2. How We Use Your Information
We use your personal data to:
- Process and deliver your orders
- Communicate with you regarding your purchase or inquiries
- Improve website performance and user experience
- Send marketing messages (if you opt-in)
3. Consent
By using our website or providing your information, you consent to:
- The collection and use of your personal data as outlined in this policy
- Receiving marketing messages if opted in you can unsubscribe anytime
4. Data Sharing and Disclosure
We do not sell or rent your personal data.
We may share your data with trusted third parties, including:
- Payment processors: Visa, MasterCard, Tabby
- Courier and logistics partners: Aramex, DHL
- Customer service platforms: WhatsApp Business
All third parties are obligated to keep your information confidential and secure.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.
6. Cookies & Tracking
We use cookies and similar technologies to:
- Enable essential site features
- Understand user behavior and improve our site
- Deliver relevant ads on platforms like Meta and Google
You can manage cookie preferences through your browser settings.
7. Data Protection & Security
We implement industry-standard SSL encryption, firewalls, and restricted access policies to protect your personal data.
8. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children.
9. Policy Updates
We may update this policy from time to time to reflect changes in law or business practices. The latest version will always be available on this page.
10. Contact Us
If you have any questions regarding this policy or how we handle your data, please contact us:
- Email: help@glamstom.com
- Office: Bedian Road, Lahore, 54792, Pakistan